Tuesday, December 11, 2012

#49 The IKEA Mattress Debacle

I love Ikea.  Where else can you get disposable furniture and Swedish Meatballs in the same store? ok walmart maybe, but STILL, I feel way cooler shopping at Ikea than Walmart!

So I was in Ikea the other day trying to buy a mattress to replace hubs old one in the guest room. We are making it my little girl's new bed for when she transitions from crib to big girl bed. (Which is happening SOON!!! like probably when we move in 10 days!)

I decide to go there by myself and my toddler...and buy a mattress....HAHAHAHAHA

It was like this but without help and a toddler
There is a reason they are so cheap, they don't hire enough employees to help with anything. It's all SELF SERVE.

Well I'm sure I was quite a site pushing a cart with a 2 year old in it while at the same time dragging a full size mattress.

Ikea has a cool feature if you don't want to haul your crap home in your own car where for a small fee of $59 they will deliver your stuff to you the next day.  I thought, Hey this is a great idea! They also said they will take away your old mattress for free! Another win! So I set up the delivery for the next day from 1-5pm.

SIDE NOTE:
Why the crap can't delivery people just say, we will call you 30-60 min before we get to you house so you don't ruin your whole day waiting for us to show up?!?!?  WHYYYYY????

So we wait. And wait.....AND WAIT.....I finally get a call at 4:45 with the delivery guys saying they will be there in 30-45 min depending on traffic.  WONDERFUL.
We had a dinner at 6pm that night and I needed to get lil' fuss to the sitter. So I left hubs there to man the fort while I drop the munchkin off.

As I'm driving home, hubs calls me and tells me that the delivery guys wouldn't take the two mattresses and he ended up PAYING them $20 to take it.
I. WAS. LIVID.
Poor hubs. I should have stayed and he should have dropped the fuss off.  I had backup people lined up on craigslist to take the mattress set if for some reason this didn't go through, but hubs didn't know that.
Then Hubs tells me that he heard the guys discussing who was going to GET the mattress set!!! They weren't going to "dispose of it" like Ikea said they were, they were having us PAY THEM for a mattress!!!! ARRGGHHH!!! :)

Well the next day I call IKEA customer service and told them what was up.  They do their research and say they can't do anything about the $20 we paid the movers since there was no "documentation" about it. REALLY?!?!? Momma bear was not backing down. So I told them that on top of that they were late! They look up the documents and the girl tells me that they got to our house at 5:08pm.  I nicely told the woman that they got to our house around 5:30, NOT 5:08...WHICH IS BESIDES THE POINT BECAUSE THEY WERE STILL LATE!!!

So they girl told me she would talk to her boss. I told her how ethically horrible this whole situation was. Especially since IKEA said it would be done a certain way and this third party moving company is making THEM look like the unethical ones.

I got a full refund for my delivery.

I LOVE IKEA.

I do not love third party moving companies that try to rip off innocent people.


What am I thankful for today?

HOODIES & COFFEE IN COLD WEATHER!!

I'm thugging out in the 30 degree Texas weather! BRRRR!

21 comments:

  1. I love Ikea too but that would of made me mad as well. Grrrrrrrrrr.

    You did good!!!!

    ReplyDelete
    Replies
    1. Good sharing. About mattress you may consider Napure mattress, it come with seven-zone support and specially designed to minimise pressure points and reduce tossing and turning. This, in turn improves quality of sleep, read more at:
      http://kidbuxblog.com/napure-mattresses-with-quality-sleep/

      Delete
  2. Arg. I got annoyed just reading this.

    ReplyDelete
  3. I wish you could have forced those 3rd party delivery men to take your old mattress. At gunpoint, if necessary.

    ReplyDelete
  4. Well, good for you! Don't ever back down!

    ReplyDelete
  5. Argh, I got irritated just reading this! I like Ikea, but their delivery sucks. I once waited six weeks for furniture I ordered online. We sat on the floor, slept on a lumpy old futon mattress and bought some cheap lawn chairs and a tv tray to eat our meals. It was funny, but also really annoying.

    ReplyDelete
  6. The first several months of my site there were no comments; just give it time; now they come in like crazy every day! Thanks.
    best bed for bad back

    ReplyDelete
  7. I also benefit from learning the assessments, but learn that alot of people ought to stay on essay to try and add worth in the direction of the authentic weblog release.
    best mattress 2014

    ReplyDelete
  8. I love the blog. Great post. It is very true, people must learn how to learn before they can learn. lol i know it sounds funny but its very true. . .
    best mattress for side sleeper

    ReplyDelete
  9. The first several months of my site there were no comments; just give it time; now they come in like crazy every day! Thanks.
    latex mattress brands

    ReplyDelete
  10. You have done a great job. I will definitely dig it and personally recommend to my friends. I am confident they will be benefited from this site.
    labor day mattress sale 2015

    ReplyDelete
  11. Great post full of useful tips! My site is fairly new and I am also having a hard time getting my readers to leave comments. Analytics shows they are coming to the site but I have a feeling “nobody wants to be first”.
    best mattresses

    ReplyDelete
  12. Hey – great blog, just looking around some blogs, seems a really nice platform you are using. I’m currently using WordPress for a few of my blogs but looking to change one of them over to a platform similar to yours as a trial run. Anything in particular you would recommend about it?
    the best mattress

    ReplyDelete
  13. I am always searching online for articles that can help me. There is obviously a lot to know about this. I think you made some good points in Features also. Keep working, great job!
    best mattresses

    ReplyDelete
  14. I must say, I thought this was a pretty interesting read when it comes to this topic. Liked the material. . . . .
    best bed reviews

    ReplyDelete
  15. Great post full of useful tips! My site is fairly new and I am also having a hard time getting my readers to leave comments. Analytics shows they are coming to the site but I have a feeling “nobody wants to be first”.
    latex the mattress

    ReplyDelete
  16. wow, great, I was wondering how to cure acne naturally. and found your site by google, learned a lot, now i’m a bit clear. I’ve bookmark your site and also add rss. keep us updated.
    ikea latex mattress

    ReplyDelete
  17. Thanks for sharing this information. I really like your blog post very much. You have really shared a informative and interesting blog post with people..
    Mattress Advices

    ReplyDelete
  18. This article gives the light in which we can observe the reality. This is very nice one and gives indepth information. Thanks for this nice article.
    mattress for kids

    ReplyDelete

You should comment. I am an affirmation girl, so even if it's shallow and fake, I will TAKE IT!!! Or if you hate it, you will just give me good material for another blog post so.... COMMENT OR DIE!!! ( that was a bit harsh, but i really do like comments...thanks!)